SHIPPING INFORMATION

1. WHEN DO WE SHIP YOUR ORDER?

We aim to dispatch your order within 24 to 72 hours after your order has been placed. Please allow for exceptions to made if a product is out of stock.

2. WHERE IS YOUR ORDER SHIPPED FROM?

All of products are currently shipped from our warehouse located in South England.

3. CAN YOU CHANGE YOUR ADDRESS IF ENTERED INCORRECTLY?

Our team is very quick at processing all incoming orders, to make sure it's on the way to you as quick as possible.

If you noticed you have an given incorrect delivery address after you have completed an order, get in contact with us as soon as possible (*click here*) or email us support@ragephase.co.uk

We will do our best to rectify error before your order has been shipped. However, if the order has been shipped and no changes to the delivery address have been made, it will be your responsibility to contact the residence of the address that you initially provided on the checkout page (as they will be receiving the order).

4. WHAT SHIPPING RATES DO YOU OFFER?

Currently we offer 3 type of shipping rates:

- 24 Hour Tracked delivery via Royal Mail (only applicable for tub purchases)
- 48 Hour Tracked delivery via Royal Mail (only applicable for tub purchases)
- 2-3 Business Days delivery via Royal Mail (only applicable for sample purchases)

If you order a tub and a sample it will be included within one, 48 Hour Tracked delivery.